Microsoft Dynamics CRM
Grow your business profitably
Use built-in digital intelligence and automated business processes to increase your revenue while controlling acquisition costs.
Sell more by staying focused
Maximize your sales team’s performance by reducing distractions and helping them focus on the priorities.
Work smarter to win faster
Close deals faster by working efficiently, collaborating, and applying contextual insights from your sales management software.
Create consistency and loyalty
Provide the seamless service your customers expect by meeting them where they are with the information they need, every time.
Make your agents's jobs easier
Give your agents complete information—in a single customer service software app—to make smart decisions and provide great service.
Get an adaptive engine
Respond quickly to customer and market changes within an agile, cloud-based environment that has digital intelligence built in.
Connect disparate data silos for a comprehensive look at your customers—collecting customer insights and interactions in one place.
Strengthen your customer relationships by tracking interactions to quickly identify at-risk customers and effectively focus resources on them..
Grow your business with Microsoft Dynamics CRM
Sell more, faster with Dynamics 365 for Sales. It brings digital intelligence into each deal, so you can predict customer needs—and meet them with personal attention that builds relationships and revenue. Offer world-class customer service that leads to loyalty. Dynamics 365 for Customer Service unifies the way people experience your business—across self-service, peer-to-peer service, and assisted service.
Empower your salespeople with predictive analytics, digital intelligence, and automated lead scoring. And with signals from both the Sales app and Office 365 to help them assess their customer relationships, they get all the tools they need to choose the next step.
Tap into the wisdom and experience of your team with shared meeting notes, events, and custom sales documents created with real-time coauthoring. Use OneNote within the Sales management software to take notes and share your work.
Help your salespeople zero in on the right leads, contacts, and opportunities as they build out your pipeline. Dynamics 365 for Sales provides social insights, up-to-date company information, and an embedded sales process—so your reps know how and when to engage.
Motivate your sales team with the perfect mix of information and collaboration. Easy-to-use dashboards help you set smart goals and monitor results. Built-in Help helps you align your team’s actions with best practices. And gamification encourages healthy competition.